Terms of service

Welcome to Appalachian Glow! By using our website, purchasing products, or subscribing to our monthly offerings, you agree to the following terms. Please read carefully.

1. General

Appalachian Glow (“we,” “our,” or “us”) provides hand-poured candles, wax melts, diffusers, and subscription services through our website [www.appalachianglow.com]. By purchasing or subscribing, you agree to these Terms of Service and any policies referenced herein.

2. Orders & Payment

  • All orders are subject to availability.
  • Prices are listed in USD and include applicable taxes if required.
  • Payment is processed securely at checkout via Shopify Payments or other approved methods.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or product descriptions.

3. Subscriptions

  • Subscription products are billed on a recurring basis (monthly or as specified) until cancelled.
  • You may cancel or skip a subscription at any time via your account or by contacting us at [appalachianglowllc@gmail.com].
  • Founding member or prepaid subscriptions are non-refundable for payments already processed.
  • Subscription availability is limited; boxes are shipped once per month.

4. Shipping & Delivery

  • Appalachian Glow ships within the United States unless otherwise stated.
  • Shipping times may vary and are estimates only; we are not responsible for delays caused by carriers.
  • Free shipping applies to subscriptions unless otherwise specified.
  • Customers are responsible for providing accurate shipping information.

5. Returns & Exchanges

  • Due to the handmade nature of our products, all sales are final.
  • If your order arrives damaged, please contact us within 7 days of delivery with photos at [appalachianglowllc@gmail.com].
  • We will work with you to replace or resolve damaged items on a case-by-case basis.

6. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is owned by Appalachian Glow and protected by copyright and intellectual property laws.
  • Unauthorized use, reproduction, or distribution is prohibited.

7. Limitation of Liability

  • Appalachian Glow is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • By using our website, you agree to release Appalachian Glow from any claims or liabilities related to your purchase or subscription.

8. Legal Compliance

  • Customers must comply with all local laws regarding raffles, giveaways, and subscriptions.
  • Our raffles or subscription offers are void where prohibited by law.

9. Changes to Terms

  • Appalachian Glow reserves the right to modify these Terms of Service at any time.
  • Any changes will be effective immediately upon posting to the website.

10. Contact Us

If you have questions about these Terms of Service or our products, please contact us at:

Email: appalachianglowllc@gmail.com

Phone: 740-876-3937

Address: 40 Elizabeth Ave Franklin Furnace Ohio, 45629




✅ Optional Addition for Faith-Centered Tone:


“Every item we create is poured with love, care, and prayer. Our mission is to bring light, encouragement, and joy to your home.”